Refund policy
We want every bottle to show up ready to cause trouble. If something's wrong with your order, we'll make it right.
Food Products
Because our hot honey is a food product, we can't accept returns on opened or unopened bottles. Once it leaves us, we can't resell it safely.
That said, if your order arrives with a problem, we've got you covered:
- Damaged or leaking bottle: we'll send a replacement or refund that item.
- Wrong item: we'll send what you ordered. Keep the wrong one.
- Missing item: we'll ship it or refund it.
Just email hello@littlemenace.com within 7 days of delivery with your order number and a photo of the issue. No need to send anything back.
Merch
Hats, tees and other merch can be returned within 30 days of delivery if they're unworn, unwashed and have their original tags. Email us to start a return. Return shipping is on you unless we sent the wrong item or size.
Lost or Stolen Packages
Once a package is marked delivered, it's in the carrier's hands. If your tracking says delivered but you can't find it, check with neighbors and your local post office first, then email us. We'll help you file a claim with the carrier.
Cancellations & Changes
Need to cancel or change an order? Email us as soon as possible. If it hasn't shipped yet, we'll take care of it. Once it ships, we can't cancel it.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to show up.
Questions?
Email hello@littlemenace.com. A real person will get back to you.